Shipping policy

At Charm Jewelry, we are committed to delivering your order as efficiently as possible. Please review our shipping information below.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-demand periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

United States

We offer free standard shipping on all orders within the United States.

Estimated delivery time: 7–10 business days after dispatch.

International Shipping

Standard international shipping is calculated at checkout.

We offer free international shipping on orders over $50 USD.

Estimated delivery time: 10–25 business days after dispatch.

Delivery times may vary depending on destination country and customs processing.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees, which are not included in the product price or shipping cost.

These charges are the customer’s responsibility, and Charm Jewelry is not responsible for delays or additional fees caused by customs clearance.

Incorrect Address & Delivery Issues

Customers are responsible for providing an accurate and complete shipping address at checkout.

Charm Jewelry is not responsible for:

  • Orders delivered to an incorrect address provided by the customer

  • Delays caused by carriers or customs authorities

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply.

Lost or Delayed Packages

If your order appears delayed beyond the estimated delivery timeframe, please contact us at support@charmjewelry.us.We will gladly assist in tracking your shipment.

Please note that shipping delays do not qualify for refunds unless the item arrives damaged or defective.

Important Notice

By placing an order with Charm Jewelry, you acknowledge and agree to this Shipping Policy.