Terms of service
OVERVIEW
Welcome to Charm Jewelry LLC. The terms “we”, “us”, and “our” refer to Charm Jewelry LLC. Charm Jewelry LLC operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”).Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services. By visiting, browsing, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy.If you do not agree to these Terms or our Privacy Policy, please do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services under your supervision.
To access certain features or make a purchase, you may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You represent that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to accurately display and describe our products, including colors, features, and details.
Please note that slight variations in color or appearance may occur due to screen settings, lighting, or device differences.
Product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered on a case-by-case basis.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Charm Jewelry LLC reserves the right to accept or decline any order at its discretion.
Orders are not considered accepted until payment has been processed and confirmation has been issued. Once an order is accepted, cancellation may not be possible.
Purchases are subject to our Refund Policy, which is incorporated by reference.
Products are intended for personal or household use only and may not be resold for commercial purposes.
SECTION 4 – PRICES AND BILLING
Prices and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Prices do not include applicable taxes, shipping fees, customs duties, or import charges unless explicitly stated.
You agree to provide current and accurate billing and payment information and authorize us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times provided are estimates only and are not guaranteed. Delays may occur due to shipping carriers, customs processing, weather conditions, or other factors beyond our control.
Charm Jewelry works with shipping partners to support successful delivery and to assist customers with shipment tracking when delays occur.
Risk of loss passes to the customer once the order is handed over to the shipping carrier, except where otherwise required by applicable consumer protection laws.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including text, images, graphics, logos, designs, and trademarks, is owned by or licensed to Charm Jewelry LLC and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use of any content is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Charm Jewelry LLC is powered by Shopify Inc. However, all purchases are made directly with Charm Jewelry LLC. Shopify is not responsible for any aspect of transactions between you and Charm Jewelry LLC.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to the collection and processing of information as described therein.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by Charm Jewelry LLC without restriction. You confirm that you have the right to submit such content and that it does not violate any third-party rights.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions related to product information, pricing, shipping details, or availability at any time.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for unlawful, abusive, misleading, or harmful purposes, or in violation of any applicable laws or regulations.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at our discretion. Obligations incurred prior to termination will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” except as expressly stated. Some jurisdictions do not allow limitations on implied warranties, so certain disclaimers may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Charm Jewelry LLC shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Charm Jewelry LLC and its partners from claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Charm Jewelry LLC regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Ohio, United States.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Charm Jewelry LLC
📧 support@charmjewelry.us
📞 +1 (614) 407-4896